Product Support Forms – LSG Fitness

Product Support Forms

Click on each button below to find out more about our tech support forms.

Repair/Service Request Form

The email address you used when placing your original order

If you do not remember, leave blank

If you do not remember, leave blank

The product name as advertised or SKU/product code if known

This will save our Tech Support team time and will allow a quick response.

Part numbers can be found on the instruction manual, but if you are unsure, we can contact you to confirm.

For multiple parts, enter the quantity x part number, use commas to separate between multiple parts. (e.g. 5 x Part5, 3 x Part7, 1 x Safety Key)

File attachments permitted: .pdf, .jpg, .jpeg, .png

            IF YOU HAVE MULTIPLE VIDEOS, PLEASE SEPARATE THE VIDEO URLS WITH A COMMA. (E.G. HTTPS://STREAMABLE/URL1, HTTPS://STREAMABLE/URL2)

            • 1. Find a video sharing website. Ensure that your shared videos last longer than 7 days.
              (We recommend Dropbox, OneDrive, WeTransfer, Google Drive or Streamable (Free Sign up)
            • 2. Upload your video to video sharing website.
            • 3. Copy and paste the video link into the field above.
            Product Support Forms – LSG Fitness

            Parts Purchase Form

            The email address you used when placing your original order

            If you do not remember, leave blank

            If you do not remember, leave blank

            The product name as advertised or SKU/product code if known

            Part numbers can be found on the instruction manual, but if you are unsure, we can contact you to confirm.

            For multiple parts, enter the quantity x part number, use commas to separate between multiple parts. (e.g. 5 x Part5, 3 x Part7, 1 x Safety Key)

            File attachments permitted: .pdf, .jpg, .jpeg, .png

                  IF YOU HAVE MULTIPLE VIDEOS, PLEASE SEPARATE THE VIDEO URLS WITH A COMMA. (E.G. HTTPS://STREAMABLE/URL1, HTTPS://STREAMABLE/URL2)

                  • 1. Find a video sharing website. Ensure that your shared videos last longer than 7 days.
                    (We recommend Dropbox, OneDrive, WeTransfer, Google Drive or Streamable (Free Sign up)
                  • 2. Upload your video to video sharing website.
                  • 3. Copy and paste the video link into the field above.